Which senses matter more? : the impact of our senses on team identity and team loyalty

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Bibliographische Detailangaben
Deutscher übersetzter Titel:Welche Sinne sind wichtiger? : der Einfluss unserer Sinne auf Identifikation und Loyalität mit Mannschaften
Autor:Lee, Seunghwan; Heere, Bob; Chung, Kyu-soo
Erschienen in:Sport marketing quarterly
Veröffentlicht:22 (2013), 4, S. 203-213, Lit.
Format: Literatur (SPOLIT)
Publikationstyp: Zeitschriftenartikel
Medienart: Gedruckte Ressource
Sprache:Englisch
ISSN:1061-6934, 1557-2528
Schlagworte:
Fan
USA
Online Zugang:
Erfassungsnummer:PU201407007243
Quelle:BISp

Abstract des Autors

For the development of team identity and team loyalty, an understanding of how consumers experience the stadium through their senses is crucial, as the stadium is seen as the primary sensory space. The purpose of this study was to examine the relative impacts of the five senses on team identity and team loyalty. The study found that sight, sound, touch, and smell positively affected the team identity, while sight, touch, and smell positively affected the team loyalty. In addition, team identity positively affected team loyalty. This study provides the first empirical evidence of the effects of our senses on team identity and team loyalty. In order for marketers to maximize team identity and team loyalty, they need to develop specific sensory strategies that affect the game-day experience. Verf.-Referat