“Same, same - but different!” : on consumers’ use of corporate PR media in sports

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Bibliographische Detailangaben
Deutscher übersetzter Titel:Gleich und doch verschieden : wie Konsumenten Unternehmensmedien im Sport nutzen
Autor:Burk, Verena; Grimmer, Christoph G.; Pawlowski, Tim
Erschienen in:Journal of sport management
Veröffentlicht:30 (2016), 4, S. 353-368
Format: Literatur (SPOLIT)
Publikationstyp: Zeitschriftenartikel
Medienart: Elektronische Ressource (online) Gedruckte Ressource
Sprache:Englisch
ISSN:0888-4773, 1543-270X
DOI:10.1123/jsm.2015-0180
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Erfassungsnummer:PU201611008298
Quelle:BISp

Abstract des Autors

Organizations around the globe have numerous avenues to share information with their target groups and communicate directly without any intermediaries such as journalists. Particularly, sports organizations like professional sports teams make frequent use of e-mail newsletters, (online) club TV channels, stadium magazines, and Internet platforms. In addition, they frequently share information using social networks like Twitter and Facebook. Surprisingly, however, very little is known about the factors influencing consumers’ use of these different communication channels. This paper is the first to analyze simultaneously the factors associated with consumers’ use of different public relations (PR) media by using representative data from club members of one of the biggest professional soccer clubs in Germany and employing a multivariate ordered probit model. Results suggest that decisions on the use of different PR media are closely related, though sociodemographic and membership characteristics have a media-specific impact on the frequency of use.